Sativora

Refund Policy

Last updated: October 9, 2026

After your purchase, you have 60 days from the date of purchase to request a full refund.

We proudly offer a 60-Day Money-Back Guarantee.

If you are not satisfied with Sativora for any reason within 60 days of your purchase, simply contact our support team to request a full refund.


Step-by-Step Refund Guideline

Step 1

Ensure you are still within the 60-day refund window starting from the date of purchase.

Step 2

Send an email to our support team at support@sativora.com with the subject line "Refund Request", including your name, email and order number.

Step 3

Our support team will reply with an RMA number (Return Merchandise Authorization) and the return address. Write the RMA number clearly on the outside of the package and include a note inside with your name, email and order number.

Returns sent without an RMA number cannot be identified and will not be processed.

Step 4

Once your return arrives, your refund is issued within 5–10 business days. The time it takes to show on your statement depends on your bank or card issuer.


Contact Support

For assistance, please contact our support team:

support@sativora.com

+1 (888) 611-7985

Our support team will respond as soon as possible.